Consider the best posture for effective communication over the phone.“Yeah?” or “Bob Smith here.”  That comes off pompous and rude.
Especially when making business calls, you want to make sure that you have minimal distractions. If that means pulling over, going into a closet, or whatever, make sure that you are able to give the [...]

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For years, people had two phone numbers: home and business. Now there are his and hers cell phones, business cell phones, fax numbers, message lines, work phones, and the list goes on.
 
The phone has definitely become a driving force in our lives, but you must be careful to not let the phone take over your [...]

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The written word is everywhere, so you think that through the exposure of it, we’d be better at writing, but communication through writing is one of the most difficult forms of writing for many people.  By paying attention to some basic rules, you can greatly improve the power and effectiveness of your written communication.
 
1. [...]

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DO YOU ENJOY GOOD GOSSIP?
How do you feel about hearing that people have been gossiping about you? If you gossip with others, they know that you will gossip about them when you are not around. That is a huge turn off for positive people. Make sure that if you are repeating something about someone else [...]

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